Shipping policy

At Viggo Eyewear, we offer free worldwide delivery on all orders. Below you will find details of our shipping process, delivery times and regions served.

Order processing times

All orders are processed within 1-2 working days of being placed. Processing times may vary slightly during peak full stops or due to unforeseen circumstances. Order status updates are available via Shopify.

Delivery times

Europe: Delivery generally takes 5-21 working days.
Oceania: Delivery generally takes between 5 and 21 working days.
North America: Delivery generally takes between 5 and 21 working days.
United Arab Emirates : Delivery generally takes between 5 and 21 working days.
Rest of the world: Delivery generally takes between 5 and 21 working days, depending on location.

Please note that delivery times are estimates and may vary due to customs delays or other unforeseen circumstances.

Tracking information

Once your order has been shipped, Shopify will automatically send you a tracking number by email, which you can use to track your package online.

Customs, duties and taxes

All customs duties and import taxes are the responsibility of the customer. These costs vary from country to country and are not included in the price of the product or the shipping costs.

By purchasing on the website, the customer accepts the policies described above.
If you have any questions or require assistance with your order or an existing order, please contact our customer service department. We will be happy to assist you.