Privacy policy

Last update: 24 Set 2024

At Viggo Eyewear, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This policy explains how we collect, use and protect your data in accordance with global privacy laws, including the General Data Protection Regulation (GDPR) for European customers, the California Consumer Privacy Act (CCPA) for North American customers, and other relevant regulations in Oceania and the United Arab Emirates.

Data collection

We collect the personal information you provide to us, such as:

- name

- e-mail address

- Delivery and billing address

- Payment information (processed securely through Shopify's payment gateway)

- Purchase history

- Contact preferences

In addition, Shopify automatically collects certain data when you interact with our website, such as :

- IP address

- Browser type and version

- Time zone and location

- Pages visited and time spent on each page

- Device type and operating system

Use of data

We use your personal data for the following purposes:

- Order processing: To fulfil and deliver your orders, process payments and provide customer service.

- Marketing and communications: With your consent, we may send you promotional material or offers. You may opt-out of these communications at any time.

- Site optimization: To improve the performance of our website and your shopping experience through analytics provided by Shopify.

- Compliance: To ensure compliance with legal obligations such as tax, fraud prevention and security.

Data security

We use Shopify as our e-commerce platform and your data is stored securely on Shopify's servers. Shopify implements appropriate technical and organisational measures to protect your data against unauthorised access, loss or misuse. All transactions on our website are encrypted using Secure Socket Layer (SSL) technology.

Data retention

We will only retain your personal data for as long as is necessary for the purposes described above or as required by law. Shopify stores order information securely for legal and tax purposes.

Your rights

Under the GDPR and other applicable laws, you have the right to:

- Access your data

- Correct inaccuracies in your data

- Request the deletion of your data

- Restrict or object to the processing of your data

- Portability of your data to another service provider.

If you wish to exercise any of these rights, please contact us at contact@viggoeyewear.com.

Cookies

Our website uses cookies provided by Shopify to enhance your experience. For more details, please see our Cookie Policy.

By purchasing from the website, the customer agrees to the policies described above. If you have any questions or require assistance with your order or an existing order, please contact our customer service team. We will be happy to assist you.