Last updated: 24 Set 2024
At Viggo Eyewear, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This policy explains how we collect, use, and safeguard your data in compliance with global privacy laws, including the General Data Protection Regulation (GDPR) for European customers, the California Consumer Privacy Act (CCPA) for North American customers, and other relevant regulations in Oceania and the United Arab Emirates.
Data Collection
We collect personal information that you provide to us, such as:
- Name
- Email address
- Shipping and billing address
- Payment information (handled securely by Shopify's payment gateway)
- Purchase history
- Contact preferences
Additionally, Shopify automatically collects certain data from your interaction with our website, such as:
- IP address
- Browser type and version
- Time zone and location
- Pages visited and time spent on each page
- Device type and operating system
Use of Data
We use your personal data for the following purposes:
- Order Processing: To fulfill and deliver your orders, process payments, and provide customer service.
- Marketing and Communications: With your consent, we may send promotional materials or offers. You can opt-out of these communications at any time.
- Site Optimization: To improve our website performance and your shopping experience through analytics provided by Shopify.
- Compliance: To ensure compliance with legal obligations such as tax, fraud prevention, and security.
Data Security
We use Shopify as our eCommerce platform, and your data is stored securely on Shopify's servers. Shopify implements appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. All transactions on our website are encrypted using SSL (Secure Socket Layer) technology.
Data Retention
We retain your personal data only as long as necessary for the purposes outlined above or as required by law. Shopify stores order information securely for legal and tax purposes.
Your Rights
Under GDPR and other applicable laws, you have the right to:
- Access your data
- Correct inaccuracies in your data
- Request the deletion of your data
- Restrict or object to the processing of your data
- Portability of your data to another service provider
If you wish to exercise any of these rights, please contact us at contact@viggoeyewear.com.
Cookies
Our website uses cookies provided by Shopify to enhance your experience. For more details, please see our Cookie Policy.
By purchasing on the website, the customer agrees to the policies outlined above.
If you have any questions or need assistance with your order or an existing order, please contact our customer service team. We will be happy to help you.
